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As part of its duties, Banco de Cabo Verde offers here some of the services it provides to the public, with emphasis on the following: complaint forms intended, in particular, for consumers and investors in the financial system and the general public, where complaints and requests for clarification on the matters indicated therein may be submitted; Frequently Asked Questions, which inform, in particular, about products and services in the banking sector, in addition to information about the services provided by the Credit Risk Center and by the Automobile and Maritime Guarantee Fund.

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​The Automobile Guarantee Fund is an autonomous fund at Banco de Cabo Verde whose purpose is primarily social.

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In this section, Banco de Cabo Verde receives complaints, suggestions and requests for clarification from customers of financial institutions and the general population, through its structure units. The complaints, suggestions and requests for clarification received by Banco de Cabo Verde relate, in particular, to the following subjects: banking, insurance, capital markets, purchase of coins, human resources, library, automobile guarantee fund, among others.