Banco de Cabo Verde
Cabo Verde Flag

Consumers

BCV’s consumer support office is there to protect the legitimate rights, guarantees and interests of banking, insurance and securities market consumers in the entire country. The Office records consumer complaints and acts accordingly. Additionally, the Office is open to resolve misunderstandings and give clarification on the banking, insurance and securities sectors in Cape Verde.



Consumer Support Office

The primary mission of Banco de Cabo Verde’s Consumer Support Office is to protect the legitimate rights, guarantees and interests of banking, insurance, and securities market consumers in the enti...


Foreign Exchange and Gold Operations

With the publication of this Information Booklet, BCV aims to remind people traveling abroad of the rules governing the import and export of national and foreign currency and gold out from the coun...


Reports

The Consumer Support Office recorded 131 complaints in 2010. Those complaints are distributed among the following sectors: banking sector (128) and insurance sector (3). Quantitatively, there were ...